 Jeffrey Hales, associate professor of accounting
 Jason Kuang, associate professor of accounting
 Shankar Venkataraman, assistant professor of accounting
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Published on: 11-22-2011
In recent years, regulators have raised
concerns that vivid language used by media and others in the financial
community can inflate stock market bubbles and induce panics.
Georgia Tech
researchers have shown that such language can indeed influence investor
behavior in the study “Who Believes the Hype: An Experimental Examination of
How Language Affects Investor Judgments.”
Published in the Journal of Accounting
Research, the study was conducted by Georgia Tech associate
accounting professors Jeffrey Hales and Jason Kuang with
assistant accounting professor Shankar Venkataraman.
“Because
words are inherently less objective than numbers, concerns have
been raised that subjectivity in language gets used (or abused)
in ways that unduly influence the behavior of investors and
exacerbate swings in investor sentiment during bear and bull markets,”
they write.
The researchers examined how experimental
participants reacted to financial reports, analyst forecasts and news flashes
using either vivid language (that which is emotionally interesting, concrete,
and image provoking) or pallid verbiage (bland, sterile, and less emotionally
charged). The subjects were assigned to
forecast growth of companies described in these ways.
“Companies with positive performance
might be described as ‘shattering’ or ‘blowing away’ rather than ‘exceeding’
analyst expectations. Growth may be described as ‘explosive’ as opposed to
‘strong,’” according to the researchers.
They discovered that investors are
most sensitive to the effects of vivid language if the information presented is
contrary to their preference (for example, short investors in a bull market
hearing extremely positive news about a company’s prospects).
“We see that vivid language affects investor sentiment
by making it harder for short investors to hold pessimistic beliefs about the
prospects of the company,” note the researchers.
However, long investors in a bull
market who hear financial news consistent with their views behave similarly
whether the language was phrased vividly or pallidly, the study shows.
These
results are consistent with previous research findings showing that people
often accept information that is consistent with their preferences at face
value without in-depth thinking.
But they expend much more mental
effort scrutinizing information that is contrary to their views. Therefore,
vivid language might have more impact on these people because they tend to
scrutinize it more closely, according to the researchers.
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