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Learn to develop successful operations models from internationally recognized faculty with extensive research, consulting, and teaching experience. From supply chain to product innovation, you'll gain a deep understanding of operations management and the problem-solving skills to implement better operational performance on a global scale.

Operations Management Core Courses

MGT 6500    Analytical Tools for Decisions (1.5 credit hours)
This course exposes students to the most commonly used statistical and optimization-based analytical tools for decision support. Several common statistical tools for the scientific analysis of data pertaining to different decision situations, such as descriptive statistics, probability concepts, sampling and estimation, hypothesis testing, regression, queuing and simulation, will be covered. The knowledge of these tools enables the decision maker to make informed decisions based on the data available.

MGT 6501    Operations Management (1.5 credit hours)
This course focuses on concepts related to the strategic design and management of processes and policies essential to delivering products and services to customers. This understanding is necessary to effect sustainable improvements in an organization's critical competitive dimensions such as cost, delivery, flexibility, and quality. Students will learn to develop the basic concepts and tools for managing the operations of a firm.

Operations Management Electives

Courses marked with a * may be counted toward the Operations Management concentration.

*MGT 6326    Collaborative Product Development
Introduces tools and concepts linking development to strategy, and for managing the development process for speed, efficiency, and market impact.

*MGT 6353    Operations Strategy
Developing a framework for designing and evaluating operations strategy. Competitive cost analysis. Justification of new technologies. Capacity, facilities, and location strategies. Supply chain management and corporate performance.

*MGT 6357    Service Operations Management
Understand service management thinking and develop awareness of opportunities of IT. Understand dimensions of service management and growth and expansion as they relate to customer satisfaction and domestic/international presence. Understand complexities of implementing change and entrepreneurial opportunities in services.

*MGT 6359    Business Strategies for Sustainability
This course offers a holistic view of the interaction of businesses with the environment. It outlines reasons why businesses would want to care about environmental issues, introduces environmental assessment and management tools, and visits topics from various business functions. A novel feature of the course is innovation tournaments for sustainability.

*MGT 6360    Global Operations
Understand the strategic thinking needed for successful management of global operations and how they can create a sustainable competitive advantage for organizations. Understand the key technological and management issues related to the successful management and coordination of global supply chains. Understand the viability of transferring supply chain operations to different market/operating environments.

*MGT 6400    Pricing Analytics & Revenue Management
Introduces spreadsheet-based modeling methods for maximizing a firm's profit and forecasting customer demands. Understand pricing of constrained capacity, overbooking policies, price optimization, and customer segmentation for revenue maximization.

*MGT 6401    Supply Chain Modeling
Matching supply and demand by forecasting and understanding inventory basics. Understand incentive alignment, logistics network design, and capacity management. Gain a deeper understanding of retail supply chains and service supply chains.

*MGT 6772    Managing Resources of the Technological Firm
Analysis of the challenges associated with managing a firm's resources (technology, work force, materials, information, processes, knowledge). Learn how to plan under conditions including rapid technological innovation, international competition, and changing markets. Specific topics include positioning strategies, innovation and diffusion, technology strategy, knowledge transfer, performance measurement, process management, and implementation of new technology.

*MGT 8803    Six Sigma
LEAN tools and principles. DMAIC methodology. Quality tools for improvement. Statistical tools for problem solving. Introduction to the use of Minitab.

Operations Management Concentration

Operations Management (OM) is the functional area of business primarily devoted to the creation, planning, and management of the resource capabilities used by a firm to create products or services. A variety of electives in OM combine a rich set of capabilities (in the form of analytics, skills, know-how, technologies, supply networks, projects, and processes) to meet a broad set of global performance goals (including value creation, revenue management, cost reduction, quality enhancement, flexibility, innovation and new product introduction, and sustainability).

With a variety of electives offered by world-class faculty, the concentration is also suitable for students who would like to gain a deep knowledge of operations management and develop the analytic abilities to deliver operational performance in any industry setting. The MBA concentration in OM will allow students to develop skills that are critical building blocks for careers in varied industries such as consulting, banking, healthcare, logistics, high tech, and analytics.

Students pursuing a concentration in Operations Management should complete nine credit hours (three courses) from the following electives. The core course may not be counted toward a concentration. See elective classes (above) for course descriptions.

Concentrations are optional. You have the flexibility to take electives in any combination of areas. Learn more.