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Learn to develop successful operations models from internationally recognized faculty with extensive research, consulting, and teaching experience. From supply chain to product innovation, you'll gain a deep understanding of operations management and the problem-solving skills to implement better operational performance on a global scale.

Operations Management Core Courses

MGT 6600    Analytical Tools for Decision Support
Exposes students to the most commonly used statistical and optimization-based analytical tools for decision support. The knowledge of these tools enables the decision maker to make informed decisions based on the data available.

MGT 6350    Operations Management
Focuses on core strategic, tactical, and operational issues in operations management. Some topics include operation strategy, quality management, inventory systems, and production planning and control systems. Students will learn to develop the basic concepts and tools for managing the operations of a firm.

Operations Management Electives

MGT 6326    Collaborative Product Development
Introduces tools and concepts linking development to strategy, and for managing the development process for speed, efficiency, and market impact.
(This course is also part of the Entrepreneurship and Management of Technology areas.)

MGT 6352    International Practicum
Sharpen your managerial skills in addressing a practical international and operational business problem. Work on a real-world problem with a cross-border dimension. Select a client-sponsored project, define the problem, work with the client, and present findings. Expand your knowledge of a specific regional economy and business culture.
(This course is also part of the International Business area.)

MGT 6353    Operations Strategy
Developing a framework for designing and evaluating operations strategy. Competitive cost analysis. Justification of new technologies. Capacity, facilities, and location strategies. Supply chain management and corporate performance.

MGT 6357    Service Operations Management
Understand service management thinking and develop awareness of opportunities of IT. Understand dimensions of service management and growth and expansion as they relate to customer satisfaction and domestic/international presence. Understand complexities of implementing change and entrepreneurial opportunities in services.

MGT 6359    Business Strategies for Sustainability
This course offers a holistic view of the interaction of businesses with the environment. It outlines reasons why businesses would want to care about environmental issues, introduces environmental assessment and management tools, and visits topics from various business functions. A novel feature of the course is innovation tournaments for sustainability.

MGT 6360    Global Operations
Understand the strategic thinking needed for successful management of global operations and how they can create a sustainable competitive advantage for organizations. Understand the key technological and management issues related to the successful management and coordination of global supply chains. Understand the viability of transferring supply chain operations to different market/operating environments.
(This course is also part of the International Business area.)

MGT 6400    Pricing Analytics & Revenue
Introduces spreadsheet-based modeling methods for maximizing a firm's profit and forecasting customer demands. Understand pricing of constrained capacity, overbooking policies, price optimization, and customer segmentation for revenue maximization.
(This course is also part of the Business Analytics area.)

MGT 6401    Supply Chain Modeling
Matching supply and demand by forecasting and understanding inventory basics. Understand incentive alignment, logistics network design, and capacity management. Gain a deeper understanding of retail supply chains and service supply chains.

MGT 6772    Managing Resources of the Technological Firm
Analysis of the challenges associated with managing a firm's resources (technology, work force, materials, information, processes, knowledge). Learn how to plan under conditions including rapid technological innovation, international competition, and changing markets. Specific topics include positioning strategies, innovation and diffusion, technology strategy, knowledge transfer, performance measurement, process management, and implementation of new technology.

MGT 8803    Six Sigma
LEAN tools and principles. DMAIC methodology. Quality tools for improvement. Statistical tools for problem solving. Introduction to the use of Minitab.